Shipping conditions

We ship with DHL, UPS, DPD or GEL. Please note that it is generally not possible for the customer to select the parcel service, but is selected by Pixblick depending on availability, delivery area and size of the parcel.
Self-collection is not possible for logistical reasons.

Please note that we have no influence on the delivery time of the parcel service within Germany. Delivery times may also vary for deliveries outside Germany, as delivery times vary depending on the parcel service in the selected country.

Delivery to Packstations or P.O. boxes is not possible due to the size of the parcels.

Your name should be clearly legible on the doorbell and letterbox so that the parcel can be delivered without any problems. If you cannot be reached at the delivery address during the day, please inform us or the postman of an alternative address for delivery.
Please ask the parcel carrier to confirm any obvious transport damage in writing and report the damage to us by email or using the contact form, stating the order number.


Terms of payment

VAT is charged for deliveries within the European Union (EU).
For deliveries outside the European Union (EU), the goods are charged without VAT. The import of the goods may result in additional costs such as customs duties, customs fees and/or the calculation of the VAT of the respective country. These costs are not covered by Pixblick. Please inform yourself in advance about these and other import costs of the country.

Payment methods: Paypal , purchase on account (Klarna or Paypal), Klarna Pay Now, credit card (Visa, Mastercard, American Express, Discover), prepayment

Please note that Klarna payment methods are currently only available to private customers.